“I just wanted to pop you (and team) a quick message to say thank you for your help this year.
I know that we have not been the easiest of clients thanks to a general lack of accounting knowledge and the use of non-compatible programs for you to work from, but the help you have given us since taking over our account has been invaluable (particularly of late). We have now fully integrated Xero into our day to day working and your team has been great to offer advice as and when we got ourselves a little stuck. I am very sure that it is the last hurdle we needed to jump to help with smooth and efficient tax returns from now on in! It is certainly giving us the tools to evaluate what we do and spend as we move forward and I think it is fair to say that we feel like a proper business now that we have good robust processes in place.
On a personal note; I feel that the friendly service you have given me puts me both at ease with all things tax related and gives me the feeling that you understand my needs rather than just ticking boxes on forms. Your help with our mortgage paperwork has helped us to purchase the home of our dreams without complication and more importantly it has ensured that I have browny-points stored up with my partner for the foreseeable future.”
“I changed accountants a year ago, for various reasons, but one was that I had asked my accountant how he could change the scenario where I was making money some months, but not others. I wanted to make money consistently. The accountant replied that “I do all right at the end of the year – so what’s the problem?”
I moved to Elsby & Co because they said they would help me do this and one year on, they have done exactly that and my results have improved significantly.”
“Great news. I’m really pleased she is in good hands and I know you will do a great job for her.”
“I just wanted to thank you and your team again for such a great response. Elsby is obviously a great company to deal with.”
“Just a word of appreciation for our meeting yesterday. Very full, efficient and effective professionally and very pleasant and enjoyable at a personal level. Warm thanks.”
“Wow, all this is new to me, no one has ever asked me before about this so thank you.”
“Just wanted to let you know Sharon has been a “star” in producing some financial statements in a short timescale for me as part of a business application this week. All efforts from the team are much appreciated.”
“Firstly my apologies for my very late response to your call. I am absolutely over the moon that the tax office has concluded the investigation. That’s the best news I’ve had in ages so thank you so much for your brilliance and advice.”
“I’m one lucky girl to have you as my accountant, keeping me on the right track, thank you.”
“I just wanted to let you know how very pleased Darren and I with how you have constructed our accounts. Our last accountants clearly didn’t have a clue about what they were doing! Everything has gone really smoothly with no worries on our part. Thanks again for all your help and we are glad that we changed over to you.”