Client testimonials
"James has been a client of Elsby & Co for two years now and has received first-class service throughout. When I phoned Karen (Cheatley) yesterday to say James had been advised that he needed to engage a specialist music industry accountant I told her that we'd argued that our "local" firm had been excellent - but the record label pays the piper and calls the tune. So we need to go with a London firm (and no doubt pay London prices).
"I didnt want to leave it just with a thank-you to Karen, because I think it's important that the boss knows how customers feel about the service his team provides. From first to last, a friendly, positive expertise has been the hallmark of your service. I could not think how it could have been bettered. Margaret (Beere) has always greeted me as if I were your most important customer and Sharon (Jessop) corrected my placing of decimal points as if it happened all the time. Nothing was ever too much trouble and I always felt I could ring up at any time with a problem - and never feel I was intruding on anyone's time.
"So thank you again. We're sorry to leave you, but I hope you recognise that we go as very satisfied customers."
MAPS - June 2008
"After making the decision to change our Accountants we enlisted the services of Elsby & Co. That was 18 months ago and our relationship has proved very successful.
The team at Elsbys from Margaret through to Karen and Carl are all highly professional, with a wealth of knowledge and at the same time easy to get on with.
We would not hesitate in recommending their services."
Plumbco (Midlands) Ltd
"When we formed our partnership in 1995 we had already had a lot of experience dealing with accountants in larger organisations, frankly Carl Elsby`s approach was a breath of fresh air and just what we needed. Sound advice in a way that gets the message across. Now having shared nearly 10 years of our relationship, both of our businesses have matured and I am pleased to say our relationship is still fuelled by the same approach."
Jade of Wollaston
"After a very poor experience with Accountants who claimed the world but failed to deliver I was nervous, my baby being handed over to a new accountant, a new relationship to culture, a new way of handling things plus we are a web based company which has a mixture of retail websites as well as retail agents with commissions to pay – surely they aren’t going to understand?
How wrong was I? From the first conversation with Carl, my mind was eased and I felt reassured that Elsby & Co could handle my requirements. I was introduced to Ben who Carl has nurtured and he has been a perfect fit for our business, attentive, involved but also proactive in looking at the best way to maximise the profit from our business. Ben made a bold claim in our first meeting that he would cover their fees in cost savings and I was left thinking I bet he says hat to all the clients but then he showed me an example there and then of a measure that would save several hundred pounds, from that moment I knew my business was in very safe hands. I am not interested in learning every aspect of the financial side of the business so for me, it is about trusting Ben and his judgement and despite the fact he supports Manchester United, all other aspects of his judgement seem spot on!
Until now, I have never recommended anyone in business largely because I have never felt compelled to do so – Elsby & Co and in particular Ben Matthews, an up and coming star of the business, are the exception – worth every penny!
Paul Warner of When I was a Kid
www.wheniwasakid.co.uk |
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"I have been with Elsby & Co for the past 12 years. In that time they have advised me on all aspects of taxation and employment, dealing with both business and personal issues. From Margaret through to Carl everyone has always been very helpful, knowledgeable, professional and above all friendly. 5 stars! I would not hesitate to recommend Elsby & Co."
Selecta Tile
"Elsby & Co have been our accountants since conception in February 1999. We have always found them to be professional, discrete, helpful and always providing a personal service. We have no problem recommending them to any business, large or small. Thank you Elsby & Co."
AOK Safety Communications Ltd
“After a long career in management, I took the plunge to do something completely different and decided to make my interest in dog training my new career.
“I really had no idea about how to go about setting up a business but from the start, Ian Baldwin of Elsby & Co was able to help, gave advice on setting up as a sole trader, told me what records to keep and generally put my mind at ease.
“I have now had my first year of trading. Ian prepared my accounts and pointed out that I had missed claiming various expenses, which has meant that I have now had a tax refund.
“Elsby and Co have been able to help at the start of my venture and they are continuing to help me grow my business.”
Graeme Hall of The Dog-Father
See www.dogfathertraining.co.uk |
